Exports Team Lead
Description
Title:
Exports Team Lead
Job Purpose:
The Exports Team Lead will be responsible for leading the team to ensure the efficient and effective movement of goods and services from one place to another. The Exports Team Lead will oversee day-to-day operations, manage and mentor team members, and work closely with other departments to optimize overall business performance.
Main Duties and Responsibilities
- Responsible for ensuring that work is evenly distributed among the staff, manages staff scheduling, facilitates training, and ensures systems are utilized correctly
- Sets team goals and objectives, ensure performance feedback is shared with team in timely manner
- Provides coaching to team as needed
- Day to day coordination of all material ordering, material reception, stock management, warehousing
- Pro-active communicates with internal MARKEN departments of any material delay, stock distribution, and/or stock deviation to include Project Management, Logistics department, Kit production and Branch level management
- Confirm that the shipment is OK to Send to final destination and obtain Master Airway Bill (MAWB) consignment instructions
- Notify any discrepancies to the respective department, agent or Marken Office and update Maestro accordingly
- Define the best possible route to dispatch the shipment to its final destination
- Condition shipments as required and update/monitor required milestones in the Maestro system in a timely manner
- Obtain a booking with the airline and consign the MAWB as instructed
- Enter the RL for International Flight
- Send the Pre-Alert through Maestro
- Coordinate with Dispatch the drop off to the Airline as per the respective SOPs
- Use the Marken Export Daily Schedule Report and update Maestro with all the departures from the local airports
- Keep updated export flow chart
- Ensure all exported shipments have an adequate validity time
Requirements
- Bachelor's Degree and minimum 3 years’ experience working in related field required
- Experience with exports recovery and domestic transfers
- Experience with serving as a liaise with customs brokers to pre alert exports and follow up on clearance status
- Air freight/Freight forwarding experience
- Knowledge of IATA regulations, including Transportation of Dangerous Goods
- Intermediate level experience in Microsoft Office (Word, Excel, Outlook)
- Fluent in English (ability to read, write and speak)
- Excellent communication skills, great teamwork and the ability to influence others.
- Excellent problem solving and prioritization skills essential.
- Flexibility in working hours is required, schedule may include overnight and weekend availability
Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.
Moving Our World Forward by Delivering What Matters.